Frequently Asked Questions
Everything you need to know about Evalyo diagnostics, percentile predictions, study plans, and exam support.
Diagnostics & Assessment
Is the 30-Minute diagnostic test completely free?
Yes. You can take a 30-minute free diagnostic test for JEE Main or NEET with no credit card required. You will receive an immediate baseline performance score and top weak-area diagnosis.
Which competitive exams does Evalyo support?
Evalyo currently supports comprehensive diagnostic preparation for JEE Main, JEE Advanced, and NEET UG exams, covering Physics, Chemistry, Mathematics, and Biology.
How does Evalyo diagnose weak chapters and conceptual gaps?
Evalyo uses pattern-analysis algorithms on your test attempts, tracking accuracy, time-per-question, hesitation points, and silly mistakes across chapters and difficulty tiers to identify why marks are lost.
Predictions & Methodology
How accurate is the percentile prediction?
Our percentile prediction benchmarks your topic mastery, speed, and accuracy against historical JEE and NEET candidate distributions. Predictions provide directional indicators to guide your revision priority.
Can I retake diagnostic tests after studying weak areas?
Yes. Retaking adaptive diagnostics allows you to track measurable score improvements, verify concept retention, and update your personalized 180-day preparation strategy.
How is Evalyo different from traditional mock test series?
Traditional test series only give you a score and answer key. Evalyo provides deep root-cause diagnosis, identifying whether mistakes happened due to conceptual gaps, calculation errors, or poor time management.
Plans & Pricing
What is included in the ₹199 Complete AI Diagnosis Pack?
The ₹199 pack unlocks chapter-level evidence breakdown, mistake classification, topic-by-topic recovery recommendations, and complete question reviews for your diagnostic attempt.
Can I upgrade my plan later?
Yes. You can upgrade from the free diagnostic to the ₹199 Diagnosis Pack or ₹399 Guided Fix Plan at any time from your dashboard or the pricing page.
What payment methods are supported?
We accept all major UPI apps (Google Pay, PhonePe, Paytm), Debit/Credit cards, Net Banking, and digital wallets via our secure payment gateway.
Support & Assistance
How do I contact student support?
You can reach out to our team at support@evalyo.ai or submit an inquiry through our Contact page. We respond to all queries within 24 business hours.
Can parents and teachers review diagnostic reports?
Yes. Diagnostic performance summaries can be saved, shared, or downloaded so parents and mentors can align on study focus areas and milestone targets.
Still have questions?
Our team is here to help you get the most out of your JEE & NEET exam preparation.